What Happened Next

The laptop arrived and after a slight hiccup with getting Office 365 registered, we got it set up and guess what – it streams Netflix after all!

As we were starting the process, I got a call from PCWorld Customer Relations in response to my online complaint. They were very apologetic and said they had contacted the store manager to find out out what was happening there. No offer of any recompense for my time, trouble and general embuggerance though. I didn’t write for that, but you may think that if they really cared about their staff messing people about that much they may have offered a peripheral or piece of software or a voucher to go with the apology.

Still, getting an unequivocal ‘sorry’ felt like some sort of vindication.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s